Privacy Policy
Updated November 4, 2026
This policy explains how Sankofa Smoothies LLC, operator of Smoothie King DTC, collects and uses information through its local VIP Text Club signup page.
Information we collect
We collect your first name and mobile number, consent and opt-out records, signup date, store affiliations, and the campaign and page that brought you here. If you reply to a text, we record the message and any preferences you choose to share. We also keep message content, delivery status, timestamps, provider identifiers, and offer assignments to operate and troubleshoot the program.
For abuse prevention, we use limited request counters derived from mobile numbers and, where configured, network addresses. New signup records omit raw network addresses and browser identifiers, and page references exclude query strings. Older records may contain network addresses, browser identifiers, and text-provider payloads collected under earlier versions of the program.
How we use information
We use this information to operate the Smoothie King DTC VIP Text Club, send offers and store updates, measure campaign performance, maintain opt-out records, and improve our local marketing program.
Mobile information
Mobile numbers, SMS consent records, and opt-in data are not sold, rented, or shared with third parties for their own marketing. We may provide information to service providers that help us operate the program, such as website hosting and text-messaging providers, subject to appropriate restrictions.
Your choices
If you allow advertising cookies, Meta Pixel measures page visits, completed anniversary RSVPs, new VIP text subscriptions, and directions clicks. Events include the store and page type. We do not send form values, names, mobile numbers, consent records, guest identifiers, URL query strings, or referrers to Meta. Meta receives device and network information, including IP address, and may use cookies to associate activity with its services. Advertising permission is separate from text-message consent and is not required to use our forms.
Use Advertising preferences on our public pages to allow or decline advertising cookies or withdraw permission. Advertising tracking is on by default unless you have declined it or your browser sends Global Privacy Control or Do Not Track. A saved decline stays in effect across visits. Declining stops future Pixel activity; it does not undo events already sent. Clearing site storage resets your advertising choice to the default.
You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact the store at (720) 800-8303. We retain suppression information as needed to honor opt-out requests, including requests received before a signup. A later signup does not automatically remove an opt-out.
Retention and requests
We retain consent and opt-out evidence to honor your choices and support the program. Operational records support delivery, troubleshooting, and campaign measurement. Contact the store to request access, correction, or deletion of your information; some records may need to be retained to honor an opt-out or meet applicable requirements.
We restrict access to people who need the information to operate the program or handle a request. Before providing account information or acting on an access, correction, or deletion request, we verify the requester's authority. We do not require identity verification to stop promotional messages.
When information is deleted from active systems, copies may remain in protected backups until those backups expire. If a backup is restored, we reapply recorded opt-outs and completed deletion requests before resuming program use. We may retain limited records needed to honor your opt-out, document consent, resolve a dispute, or meet an applicable obligation.
Contact us
Smoothie King DTC
8000 E Belleview Ave, #B30
Greenwood Village, CO 80111
(720) 800-8303